Privacy Policy
Palacios Home Co values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, website, or services.
1. Information We Collect
We may collect personal information including, but not limited to:
- Name, phone number, email address, and billing/shipping address
- Payment and financing-related information (processed through third-party providers)
- Purchase history and delivery details
- Communications with our team (calls, texts, emails, or messages)
2. How We Use Your Information
Your information is used to:
- Process orders, payments, and deliveries
- Provide financing options through third-party partners
- Communicate order updates, promotions, or customer service responses
- Improve our products, services, and customer experience
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
- Delivery and logistics partners
- Financing and payment processors
- Service providers assisting in business operations
- Legal authorities when required by law
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Website Data
If applicable, our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You may adjust browser settings to manage or disable cookies.
6. Your Privacy Rights (California Residents)
California residents have the right to request access to, correction of, or deletion of their personal information, subject to legal limitations. Requests may be submitted using the contact information below.
7. Third-Party Links
Our website or communications may contain links to third-party websites. Palacios Home Co is not responsible for the privacy practices or content of those sites.
8. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted and effective immediately upon publication.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us: